Privacy Policy

At One Earth Hotels, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We collect personal information in the following ways:

  • Information You Provide: When you make a reservation, sign up for newsletters, or contact us directly, we may collect your name, email address, phone number, and payment details.
  • Automatically Collected Information: This includes IP addresses, browser type, and usage data collected through cookies and similar technologies to help us understand how visitors use our site and improve user experience.

2. How We Use Your Information

The information we collect is used to:

  • Process bookings and reservations.
  • Provide customer service and support.
  • Personalise your experience on our site.
  • Improve our services and website.
  • Comply with legal obligations and protect against fraud.

3. Sharing of Information

We do not share your personal information with third parties unless it is necessary for:

  • Processing transactions (e.g., payment processors).
  • Legal compliance or court orders.
  • Protecting the rights, property, or safety of our users and our organisation.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any incorrect information.
  • Withdraw consent for us to process your data at any time.
  • Request the deletion of your personal data, subject to legal obligations.

6. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, so we recommend checking it regularly for updates.

At One Earth Hotels, we are committed to ensuring the privacy and transparency of our users. This Cookie Policy explains how and why we use cookies and similar technologies to improve your experience on our website.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, mobile, tablet) that help us recognise your preferences, track site performance, and improve overall user experience. Cookies collect anonymous data, helping us understand how users interact with our site and ensuring smoother navigation.

2. Types of Cookies We Use

  • Essential Cookies: Necessary for the proper functioning of the site, such as security features and access to certain areas.
  • Analytics and Performance Cookies: These cookies help us track and analyse visitor interactions on our website to improve user experience and website performance.
  • Functionality Cookies: Allow us to remember your preferences such as language and region, providing a personalised experience.
  • Advertising Cookies: We may use these cookies to show you relevant ads based on your interests and track the performance of our campaigns.

3. How We Use Cookies

We use cookies to:

  • Enhance your browsing experience by remembering preferences.
  • Provide relevant content and advertising.
  • Analyse site traffic and user behaviour for continual improvement.

4. Managing Cookies

You can manage your cookie preferences through your browser settings, allowing you to disable cookies or delete them. Please note that disabling cookies may affect the functionality of some parts of the website.

5. Changes to Cookie Policy

We may update this policy from time to time, and any changes will be posted on this page. We encourage you to review the policy periodically.

For more details, contact us at vacations@1eh.in.